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We want you to be happy with your Ruckus & Roots order! 🤎

Our 30-Day Guarantee covers eligible issues reported within 30 days of delivery, including:

Items that arrive damaged
Manufacturing or printing defects
Receiving the incorrect item
Items that are materially different from what you ordered

If there is an issue with your order, please contact us within 30 days of delivery and include your order number, a description of the issue, and photos of the item when applicable.

We'll review your request and work with you to make it right.

Please note: Because our products are made to order, returns or exchanges for incorrect size selection, change of mind, or buyer's remorse may not be accepted unless otherwise stated in our return policy.

We know you're excited to receive your new Ruckus & Roots gear!

Because our products are made to order, please allow approximately 2–5 business days for your order to be processed and prepared before shipping.

Once your order ships, you'll receive a shipping confirmation email with tracking information so you can follow your package along the way.

Most orders arrive within approximately 5–10 business days after shipment, depending on your location and the shipping carrier.

Please keep in mind that delivery times are estimates. Occasionally, delays may occur due to holidays, weather, carrier delays, or other circumstances outside of our control.

Thank you for supporting Ruckus & Roots—we appreciate you! 🤎

Depending on the product and your location, your order may be produced and shipped from a facility in the United States or another location within our fulfillment network.

Working with multiple fulfillment locations allows us to produce and ship orders closer to our customers when possible, helping reduce unnecessary shipping distances and delivery times.

No matter where your order is produced, Ruckus & Roots works with trusted fulfillment partners to ensure your products are printed, packaged, and fulfilled according to our quality standards. 🤎

Because fulfillment locations may vary by product and destination, the location shown on your shipping label may differ from order to order.

Shipping costs vary depending on your order, delivery location, and selected shipping method.

Your exact shipping cost will be calculated and displayed at checkout before you complete your purchase, so you'll know the total before placing your order.

Once your order ships, you'll receive a shipping confirmation email with tracking information so you can follow your Ruckus & Roots order along the way. 🤎

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